The bench

Open Change

Priya Shah

Adoption Lead

Gets the night shift trained. Everything else follows.

Available nowManchesterAsk for Priya

The short version

Priya designs adoption for people who are busy, tired and sceptical. She has taken three stalled platform rollouts past 80% daily use.

Best for

Platform adoptionFrontline trainingChampion networks

Skills

  • Adoption
  • Training design
  • Frontline engagement
  • Measurement

Industries

Healthcare · Public sector

Pathways

Open > ChangeOpen > Inside

Work Priya ran

Helix Health/Healthcare/2025

A £14m platform that clinicians finally use

84%
Daily active use
-61%
Support tickets
120
Clinician champions
What changed
Civic Trust/Public sector/2025

A national programme, staffed in ten days

10
Days to a team
12/12
Milestones hit
4
Roles made permanent
What changed

Work with them for less

Products they built or run. Cheaper than a day rate, same thinking.

Diagnostic
£2,400

Adoption Diagnostic

Find out why your rollout stalled. In eight days.

8 days · remote
Playbook
£290

The Merger Playbook

The first 100 days of an integration, written down.

Digital · instant
Workshop
£6,800

Leadership Rhythm Workshop

Give your top 40 one way of running the week.

2 days · on site

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