All work

Civic Trust · Public sector · Cardiff · 2025

A national programme, staffed in ten days

Before

Funding approved for a three-year programme with nobody assigned to run it.

After

An embedded team of five, and four permanent roles hired out of the work.

10
Days to a team
12/12
Milestones hit
4
Roles made permanent
Challenge: A programme with no team
1

The gap

Public funding moves faster than public hiring. The programme was live on paper and dead in practice.

2

The team

A programme lead, two delivery specialists, an engagement lead and an analyst — all people who had run comparable work.

3

The exit

We designed our own redundancy from month one. Four of our roles became permanent jobs held by internal people.

They planned their own exit before they planned anything else.

Programme Sponsor, Civic Trust

Who ran it

What it produced

The tools we built here are in the shop. You don't need us to use them.

Next

From 9 applicants a month to 340