Before
An empty seat, a nervous board and a regulated announcement on the calendar.
After
The moment landed, and the permanent hire inherited a working function.
Thursday afternoon. By Monday our interim director was in the building with the regulatory calendar rebuilt.
Stabilise, then improve. Weeks one to two were pure continuity. Week three onwards we rebuilt the approvals chain that had caused the last three delays.
Two weeks of overlap with the permanent hire, and a written function map they didn't have before.
“No ramp-up. That was the whole point.”
The tools we built here are in the shop. You don't need us to use them.
Next
A national programme, staffed in ten days